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Software development
Purpose-built platforms for hospitality and enterprise — from hotel property management to finance and workforce systems.
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✨ HICL — Hospitality Information Company Limited · Est. 2009
HICL IT & Hospitality Solutions
One of Saudi Arabia's trusted IT companies — smart hotel systems, infrastructure, cybersecurity and 30+ solutions that respond to your business, from pre-sales to after-sale.
Our Clients & Projects
Trusted by the Kingdom's leading names.
Hotels, hospitals and enterprises across Madinah, Makkah and Jeddah run on HICL technology.
Technology Partners
About HICL
A professionally managed IT institution with a consultative approach.
Founded in 2009, HICL — Hospitality Information Company Limited — is one of the trusted and leading IT companies in Saudi Arabia, with over seventeen years of experience in which we have driven our services to perfection.
We provide the best solutions and services for businesses — with assistance in pre-sales solutions prior to implementation, during, and after-sale, delivered by our highly qualified technical sales, technical support and specialized engineers.
Vision
To be a corporate IT solutions provider encompassing international standards of excellence.
Mission
Exceptional products and services that exceed customer expectations through planned, continuous improvement.
Combining the latest in database, information technology and hospitality products, we deliver winning solutions that maximize business throughput, productivity and infrastructure.
Aligned with Saudi Vision 2030. We help the Kingdom's hospitality and business sectors digitize — supporting the national transformation with world-class technology, delivered locally.
Client first
Services excellence in every engagement — your priorities define our roadmap.
Quality consciousness
Disciplined delivery standards, measured and improved continuously.
Innovative
Latest database, IT and hospitality products applied where they create real value.
Flexible & dynamic
Significant technical expertise that adapts to your scale, sector and speed.
Professionally managed
A professionally managed IT institution with disciplined delivery and governance.
Total solutions house
One accountable partner — a total IT solution & services house under one roof.
Consultative approach
We advise first — pre-sales consultation before, during and after every implementation.
Significant expertise
Qualified technical sales, support and specialized engineers across IT & hospitality.
Our Services
30+ solutions. One accountable partner.
From hotel software to data centers — everything your organization needs to run, protect and grow its technology.
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IT infrastructure & data center
Dependable foundations — networks, servers, connectivity and continuity engineered for uptime.
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Cybersecurity & cloud
Protect information assets and scale with confidence.
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Smart technologies
Connected environments for buildings, homes and industry.
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Digital & data
Turn information into growth with analytics and digital reach.
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Also from HICL
- AI Hotel Chatbots
- Hotel Management System & App
- IT Outsourcing
- IT Devices on Rental
- Enterprise Servers — Dell EMC · HPE · Cisco
- CMX Professional Audio
- Digital Signage & Kiosks
- Smart Home Music Players
- 5G Wi-Fi Conference Systems
- Surveillance & CCTV
Managed IT & AMC
We run your IT. You run your business.
Annual maintenance contracts and fully managed services — monitored, maintained and continuously improved by our team. See the full service →
Managed services
Six disciplines, one accountable team — around the clock.
- Monitoring
- Reporting
- Maintenance
- Improvement
- Remote support
- Proactive support
Why an AMC with HICL
What your annual maintenance contract covers.
- Regular checks on software updates
- Cost savings on repair and maintenance
- Exclusive knowledge in handling tech issues
- Ensure "no" hardware failures
- Quick response from the service team
- Organized online ticketing system
- Minimized server & computer downtime
- Dedicated tech team for customer queries
Orbita hospitality — smart hotel technology.
HICL is Orbita's sole agent for the ORBITA brand across Jeddah, Makkah and Madinah in the Saudi market since March 2025 — world-class smart hotel systems for the Kingdom's hospitality heartland.
Official sole agent
Jeddah · Makkah · Madinah — since March 2025
Smart door locks
Secure electronic locking for modern hotels — reliable, elegant, guest-friendly.
RFID key cards
Hotel RFID key card systems — seamless check-in to room access.
DND & smart room
Do-Not-Disturb and smart hotel room control systems for guest comfort.
Hospitality IPTV
Customized IPTV solutions for hotels — entertainment and services in-room.
Hotel IP PBX
Hospitality-grade IP telephony connecting every room and department.
Audio & public address
Sound systems for hotels, hospitals, cafés, lounges, meeting rooms and villas.
Feedback systems
Guest feedback solutions for hotels, cafés, restaurants and hospitals.
Electronic amenities
Hotel and hospital electronic amenities supplies — everything in-room.
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Years experience
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Solutions offered
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Hotel references
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Global offices
Industries
Trusted across every sector.
Hotels & hospitality
PMS, smart rooms, IPTV, locks
Healthcare & hospitals
Healthcare IT & amenities
Government
Public sector systems
Cafés & restaurants
Feedback, audio, POS-ready IT
Enterprise
Corporate IT at scale
Homes & villas
Smart home & sound systems
Our References
IT & Orbita references across Madinah.
Hotels and hospitals that trust HICL for their technology.
Client Feedback
What our clients say.
"HICL delivered reliable IT support and clear communication throughout our project. We recommend their team for regional businesses."
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Khalid Al-Otaibi
IT Director — Saudi Arabia
"Their technicians responded quickly and kept our systems running smoothly during a major upgrade. Professional service."
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Fahad Al-Ghamdi
Operations Manager — Madinah
"We trust HICL for network support and software solutions. Practical advice and dependable follow-through."
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Omar Al-Zahrani
Operations Manager — Madinah
"From planning to deployment, HICL helped us modernize our technology stack with minimal disruption."
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Nora Al-Salem
Operations Manager — Madinah
FAQ
Frequently asked questions.
Where does HICL operate?
Our head office is in Madinah, with offices in Jeddah, Riyadh, the UAE, India and China. We deliver projects and 24/7 support nationwide across Saudi Arabia.
What does your Orbita sole agency cover?
HICL (Hospitality Information Company Limited) is Orbita's official sole agent for ORBITA-brand products in the Jeddah, Makkah and Madinah regions of the Saudi market, effective March 1, 2025 — smart door locks, RFID key cards, DND & smart room systems, hospitality IPTV and in-room accessories.
Do you provide managed IT and annual maintenance contracts?
Yes. Our AMC covers monitoring, reporting, maintenance, improvement, remote and proactive support — with an organized online ticketing system, quick response times and a dedicated tech team.
Which technology brands do you supply and support?
We are a Ruijie Networks Silver Authorized Distribution Partner and supply Cisco, HPE, Dell EMC, Aruba, Juniper, Fortinet, Sophos, Mikrotik, Ubiquiti, CMX professional audio and more — as equipment supply, rental or fully installed solutions.
What hospitality systems do you install in hotels?
Hotel PMS and management apps, smart door locks and key cards, DND doorplates and room controls, hospitality IPTV, hotel IP PBX telephony, HSIA guest internet, audio & public address, guest feedback systems and electronic room amenities — end to end.
How do I get a quotation?
Use the quote form below, call +966 55 082 1757 / +966 50 311 1454, or email info@aldiyafainfo.com — we respond within one business day.
Next step
Let's start your next project.
Ready to modernize your hotel or business IT? Talk to our team — consultation, planning and deployment with minimal disruption.
Get In Touch
Ready to modernize your business?
Websites
Offices
Madinah — Head Office
- Madinah
- Jeddah
- Riyadh
- UAE
- India
- China
Request a quote
Tell us about your project — we'll respond within one business day.